real estate client Article Collection

real estate agent talking to clients

What Clients Want From Their Real Estate Broker

Real estate is a wealth-generating industry. Almost every multi-millionaire in the country will say that a good portion of their fortune has been made in the real estate industry. Many will say that having a real estate license was instrumental to their financial success. They will…

real estate broker dealing with difficult clients

How to “Break Up” With a Difficult Client

As a real estate broker, you spend a great deal of time soliciting to build your roster. The goal is generally to garner clients that will give you repeat business—and good word of mouth. As such, the thought of ending a client relationship may…

real estate agent consoling client

11 Tips For Breaking Bad News to Clients

The world of buying or selling a home is not always joyful. Bad things happen—contracts fall through, inspections and appraisals come back with deal-breaking news, you need to drop the asking price, a buyer withdraws an offer. When those things happen, it will be…

Realtor meeting with young African-American couple

10 Steps to Growing Your Referral Network Organically

Lead generation makes up a huge part of each day for most North Carolina real estate brokers. Many swear by cold calling or door knocking or spend money on paid advertising to ensure a steady flow of new clients. However, these cold leads take more…

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How to Build a Real Estate Concierge-Level Vendor List

Are you looking to take your North Carolina real estate business to the next level? Wowing your clients with concierge-level service can mean the difference between a good broker an outstanding broker. Providing clients with a go-to person who can get them whatever they…

real estate broker talking to clients

Common Home Selling Mistakes New Brokers Face

Everyone makes mistakes—even the most seasoned real estate professionals. Perhaps what sets the great listing brokers apart from the not-so-great ones is that that they learned from their mistakes early on. Will you make home selling mistakes as a new broker? Absolutely. But you…

real estate broker and clients

7 Steps For Winning New Real Estate Listings

Many real estate sellers and buyers out there believe that all real estate brokers are created equal. They may think one is no better than the other, and that all brokers have the same knowledge and skills. Of course, that couldn’t be further from…

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The Cost of Bad Customer Service

Just as dark is the absence of light, bad customer service in real estate is the lack of something extra. Real estate brokers seldom commit blatant errors in their customer service delivery. Rather, their mistakes are of omission: neglecting to provide the little extras,…